Welcome to CheckHub. These Terms of Service ("Terms") govern your access to and use of the CheckHub website and customer support services (collectively, the "Services"), provided by Shenzhen Wenjing Network Technology Co., Ltd. (深圳市文景网络科技有限公司). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Eligibility
You must be at least 18 years old and capable of forming a legally binding agreement to use the Services. By using the Services, you represent and warrant that you meet these requirements.
2. Description of Services
CheckHub provides customer support, order assistance, onboarding help and after-sales service for our digital service customers. We may add, modify, or discontinue features at any time without prior notice.
3. Acceptable Use
You agree that you will not:
- Use the Services for any unlawful, fraudulent, or unauthorized purpose;
- Provide false, misleading, or inaccurate information to our support team;
- Submit any information that is stolen, fraudulent, unlawfully obtained, or of unknown origin;
- Attempt to gain unauthorized access to the Services or related systems;
- Interfere with, disrupt, or place undue load on the Services;
- Use the Services to infringe the rights of any third party.
We serve legitimate, authorized customers only and reserve the right to decline or discontinue support for any request that appears unlawful or improper.
4. Accounts and Access Codes
Certain features may require an authorization code or other credentials. You are responsible for maintaining the confidentiality of any credentials provided to you and for all activity that occurs under them. Notify us promptly of any unauthorized use.
5. Intellectual Property
All content, trademarks, logos, and materials on the website are owned by Shenzhen Wenjing Network Technology Co., Ltd. or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any part of the Services without our prior written permission.
6. Use of Messaging Channels
Where we communicate with customers through messaging channels, including WhatsApp, we use them solely for customer inquiries, order support and after-sales communication. We do not use these channels to sell, redeem, buy back or trade gift cards or any other goods. You agree to use these channels in a lawful and respectful manner.
7. Disclaimers
The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure, or that any information provided will be accurate or complete at all times.
8. Limitation of Liability
To the maximum extent permitted by law, CheckHub and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of, or inability to use, the Services.
9. Indemnification
You agree to indemnify and hold harmless CheckHub and its affiliates from any claims, damages, liabilities, and expenses arising out of your use of the Services or your violation of these Terms.
10. Termination
We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if we believe you have violated these Terms. Provisions that by their nature should survive termination will continue to apply.
11. Changes to These Terms
We may revise these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms shall be submitted to the people's court with jurisdiction in Shenzhen, Guangdong Province, China.
13. Contact Us
If you have any questions about these Terms, please contact us at:
CheckHub — operated by Shenzhen Wenjing Network Technology Co., Ltd. (深圳市文景网络科技有限公司)
Email: [email protected]