CheckHub ("CheckHub", "we", "us", or "our"), a service brand operated by Shenzhen Wenjing Network Technology Co., Ltd. (深圳市文景网络科技有限公司), respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and customer support services (the "Services").
1. Information We Collect
We may collect the following categories of information:
- Information you provide. When you contact us, fill out a form, or request support, you may provide your name, email address, and any message content you choose to share.
- Usage information. We may automatically collect technical data such as your IP address, browser type, device information, pages visited, and the dates and times of your visits.
- Cookies and similar technologies. We may use cookies and comparable technologies to operate the website, remember preferences, and understand how the site is used.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain our Services;
- Respond to your inquiries and provide customer support;
- Improve, personalize, and develop our website and Services;
- Monitor and analyze usage and trends to enhance user experience;
- Detect, prevent, and address technical issues or fraudulent activity;
- Comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- Service providers. With trusted third parties who perform services on our behalf, such as hosting and analytics, under appropriate confidentiality obligations.
- Legal requirements. When required by law, regulation, legal process, or governmental request.
- Protection of rights. To protect the rights, property, or safety of CheckHub, our users, or others.
4. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
7. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
8. International Users
CheckHub serves merchants and users worldwide. By using our Services, you understand that your information may be processed in countries other than the one in which you reside, which may have different data protection laws.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.
10. Use of Messaging Channels
Where we communicate with customers through messaging channels, including WhatsApp, we use them solely for customer inquiries, order support and after-sales communication. We do not use these channels to sell, redeem, buy back or trade gift cards or any other goods. Any information you share through these channels is handled in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
CheckHub — operated by Shenzhen Wenjing Network Technology Co., Ltd. (深圳市文景网络科技有限公司)
Email: [email protected]